Contact Us
Welcome to the WBSEDCL Contact Us page! We are committed to providing you with reliable support and assistance. Please find our contact information and services below:
Helpline Number
- Available 24X7: For immediate assistance, please call our helpline at 19121.
Theft Reporting
- Hours of Service: Theft reporting is available from 6 AM to 9 PM. If you suspect any theft or illegal activity related to electricity, please contact us during these hours.
Reporting Defects or Danger
- Defect/Danger in WBSEDCL’s Network: If you notice any defects or dangers in WBSEDCL’s network, please send a WhatsApp photo and location to 8900793100 for prompt action.
Value-Added Services
Register Your Mobile Number: By registering your mobile number, you can avail various value-added services through SMS. Additionally, you can docket your ‘No Power’ complaint through a missed call from your registered mobile number.
Know More.
Customer Care Centres
For personalized assistance, visit one of our Customer Care Centres located across West Bengal. Our trained staff will be happy to help you with any queries or issues.
Retired Person’s Help Desk
We have dedicated help desks to assist our retired customers with their specific needs and concerns.
Additional Information
If you have any further questions or need assistance outside of these services, please do not hesitate to reach out to us through our helpline or visit our website for more details.
Thank you for choosing WBSEDCL!